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Kayaksailor/kuvia uncontactable? out of business?

Posted: Tue Sep 02, 2014 3:19 pm
by Dools009
I ordered a kayaksailor 1.6m kit two weeks ago, my credit card was charged and have not been able to get ahold of them since. Their phone number 1-541-716-6262 that I contacted them on two weeks ago is disconnected (i.e. no answer, just the recorded public operator saying the number is out of service). They have not replied to my emails over the last few weeks.

Has anyone been able to contact them? Hoping nothing is wrong/they aren't out of business....

Cheers,
Brendan

Re: Kayaksailor/kuvia uncontactable? out of business?

Posted: Tue Sep 02, 2014 9:26 pm
by Dools009
NOTE: the previously posted issue was resolved with an email from Pattie at Kayaksailor. Their phone number had been disconnected by the provider without notice but is now back online. Alls well.

Re: Kayaksailor/kuvia uncontactable? out of business?

Posted: Fri Sep 05, 2014 3:19 pm
by donnadrury
In my experience they offer excellent customer service! Good luck and have fun with your new sail!